Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Sizing details
We strive to provide exact dimensions, however due to the nature of the wood finishing and pipe connections, it may have a variance of 1/4" or so. If you need super exact dimensions please notify us.
Care instructions
To care for your pieces, you should simply use water and a soft cloth. The wood is NOT sealed, but rather finished with a wood stain only. It WILL leave a mark, for example, if a drink is left for too long. If you require a sealant, please notify us before ordering or feel free to apply yourself after receiving.
Is the Wall Mounted Rope Desk sturdy?
Yes! We have sold this unique item for many years now, with hundreds of happy customers. Once the pipe mounts are mounted securely to the wall studs (also using the drywall anchors provided), the desk is completely secured. Gravity keeps the solid wood desktop down and against the wall. It will not sway or move unless it’s actually picked up on purpose. Please message me with any questions!
Can I get a custom size?
Of course! Please message me with your needed dimensions and which item you’re wanting to purchase. I always write back within 24 hours (usually much sooner) and provide an estimate on the sizing you need for your space.